Shipping policy

Shipping Policy

At Carilura, we aim to provide a clear and reliable shipping experience for every customer.

Store Information

Website: carilura.myshopify.com
Email: orunceren5@gmail.com
Phone: +1 (203)-550-0833
Address: 5328 Pacific Ave, Bay City, Oregon 97107, United States

Order Processing Time

Orders are processed within 1–3 business days after payment is confirmed.

Orders are not processed or shipped on weekends or public holidays.

Shipping Time

Estimated delivery time is usually 7–15 business days, depending on the destination and shipping carrier.

Delivery times may vary due to carrier delays, weather, holidays, customs processing, or other factors outside our control.

Shipping Cost

Shipping costs are calculated and displayed at checkout before payment is completed.

Shipping Destinations

We currently ship to customers within the United States and selected international locations where shipping is available at checkout.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with tracking information when available.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at checkout.

Carilura is not responsible for delays, failed deliveries, or lost packages caused by incorrect or incomplete shipping addresses.

Lost or Delayed Packages

If your package is delayed or appears lost, please contact us at orunceren5@gmail.com with your order number. We will help review the issue with the shipping carrier.